Carrington Mortgage Services Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Carrington Mortgage Services, LLC regarding its recent data breach. The Carrington Mortgage Services data breach involved sensitive personal identifiable information belonging to over 50,000 individuals.


Carrington Mortgage Services is a fully integrated mortgage company with lending and servicing operations. Accordingly, Carrington Mortgage Services, through its affiliate companies Vylla Home, Vylla Title, and Vylla Esrow, provides all aspects of homeownership under one roof. Additionally, Carrington Mortgage Services uses a third-party vendor, Alvaria, Inc., to perform certain outsourced services. Founded in 2007, Carrington Mortgage Services is a subsidiary of Carrington Holding Company, LLC, whose primary businesses work in sync with one another to provide a broad range of single-family residential real estate services across the United States. Headquartered in Aliso Viejo, California, Carrington Mortgage Services loans in all 50 states and Puerto Rio, and is licensed to lend in 48 states.


Recently, Carrington Mortgage Services discovered that one of its vendors, Alvaria, Inc., experienced a data breach in which the sensitive personal identifiable information in in its systems belonging to Carrington Mortgage Services’ customers may have been accessed. Through its investigation, Alvaria determined that an unauthorized actor may have accessed this sensitive information by launching a ransomware attack on Alvaria’s systems. On April 26, 2023, Carrington Mortgage Services began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Last four digits of Social Security number
  • Address
  • Loan and balance information

If you received a breach notification letter from Alvaria or Carrington Mortgage Services:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Carrington Mortgage Services data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by Alvaria, Inc. or Carrington Mortgage Services, LLC;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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