MCNA Dental Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Managed Care of North America, Inc., which does business as MCNA Dental and MCNA Insurance Company, regarding its recent data breach. The MCNA Dental data breach involved sensitive personal identifiable information and protected health information belonging to over 8,900,000 individuals.


MCNA Dental is a dental benefits administrator that provides services to state agencies and managed care organizations for their Medicaid, Children’s Health Insurance Programs (CHIP), and Medicare members. Additionally, MCNA Dental offers dental plans to private employers, individuals, and families. Founded in 1992, MCNA Dental is one of the United States’ largest government-sponsored dental care and oral health insurance providers. In fact, MCNA Dental became the first dental plan in the country to be awarded full URAC Dental Plan Accreditation. Headquartered in Fort Lauderdale, Florida, MCNA Dental employs over 500 individuals.


On March 6, 2023, MCNA Dental discovered that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed and acquired. Through its investigation, MCNA Dental determined that an unauthorized actor may have accessed and acquired this sensitive information between February 26, 2023 and March 7, 2023. Furthermore, on March 7, 2023, a known ransomware group took responsibility for the breach and later published all of the data it acquired from MCNA Dental on its website. On May 26, 2023, MCNA Dental began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Driver’s license number
  • Date of birth
  • Address
  • Medical information (e.g., visits, dentist name, doctor name, past care, x-rays/photos, medicines, treatment)
  • Bills and insurance claims
  • Health insurance information (e.g., plan information, insurance company, member number, Medicaid-Medicare ID numbers)
  • Contact information

If you received a breach notification letter from MCNA Dental:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the MCNA Dental  data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by Managed Care of North America , Inc. d/b/a MCNA Dental;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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