Genworth Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Genworth Financial, Inc. regarding its recent data breach. The Genworth data breach involved sensitive personal identifiable information belonging to over 2,500,000 Genworth customers and insurance agents.


Genworth is a financial services company specializing in life insurance, long-term care insurance, mortgage insurance, and annuities. For over 145 years, Genworth has assisted customers in navigating caregiving options, managing their retirement income, and preparing for financial challenges faced in old age. Annually, Genworth conducts the Cost of Care Survey which complies data from the 50 states about the cost of different types of long-term care including home health aide, adult day health care, and nursing home care. Because the results are an important forecasting tool, Genworth’s Cost of Care Survey is utilized by the general public, the private sector, and the government.


On June 16, 2023, Genworth discovered that PBI Research Services, a third-party vender used by Genworth, experienced a data breach in which the sensitive personal identifiable information of Genworth customers and insurance agents may have been accessed. Through its investigation, Genworth determined that an unauthorized actor may have accessed this sensitive information through a cyber-attack on the MOVEit file transfer software used by PBI between May 29 and May 30, 2023. Recently, Genworth posted a notice of the data breach on its website describing the breach and the type of information potentially impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Date of Birth
  • Address
  • Insurance information

If you are a current or former customer of Genworth Financial:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Genworth data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review any breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by Genworth Financial, Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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