Sun Life Financial Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Sun Life Financial regarding its recent data breach. The Sun Life Financial data breach involved sensitive personal identifiable information belonging to over 200,000 individuals.


Sun Life Financial is a Canadian financial planning company that is primarily known as a life insurance provider. Accordingly, Sun Life Financial offers a wide variety of protection and wealth services to both businesses and individuals. Specifically, Sun Life Financial offers clients insurance products, investment products, financial and retirement planning services, and asset management services. Founded in Montreal, Quebec in 1865, Sun Life Financial has grown into an international corporation with a yearly revenue of over C$35 billion. With footholds across the world, Sun Life Financial has a major presence in investment management with over C$1 trillion in assets under management. Sun Life Financial employs over 50,000 individuals across the world and is headquartered in Toronto, Ontario.  


Recently, a vendor of Sun Life Financial, Pension Benefit Information, LLC (“PBI”), discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed and acquired. Through its investigation, PBI determined that an unauthorized actor may have accessed and acquired the sensitive information belonging to Sun Life Financial customers through a vulnerability in the MOVEit file sharing platform used by PBI between May 29 and May 30, 2023. On August 21, 2023, Sun Life Financial began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number

If you received a breach notification letter from PBI or Sun Life Financial:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Sun Life Financial data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by Pension Benefit Information, LLC on behalf of Sun Life Financial;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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