CareTree Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating CareTree, Inc. regarding its recent data breach. The CareTree data breach involved sensitive personal identifiable and protected health information belonging to an undetermined number of individuals.


CareTree is a software company and the developer of a care management and patient advocacy software by the same name. As a home health service, CareTree is designed to improve caregiver operations and communication with families. As a collaboration platform, CareTree allows users the ability to create a profile and invite both doctors and family to view and share information. Designed to be as intuitive as basic social media platforms, CareTree offers a central place for stakeholders to coordinate care. Founded in 2012 and headquartered in Chicago, Illinois, CareTree has about 10 employees.


On August 16, 2023, CareTree discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. Through its investigation that concluded October 13, 2023, CareTree determined that an unauthorized actor may have accessed this sensitive information on July 21, 2023. Recently, CareTree began notifying individuals whose information may have been impacted. The type of information exposed includes::

  • Name
  • Address
  • Driver’s License
  • Social Security number
  • Date of birth
  • Financial account information
  • Medical information
  • Health insurance information

If you received a breach notification letter from CareTree, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the CareTree data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by CareTree, Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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