MSX Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating MSX International Inc. regarding its recent data breach. The MSX data breach involved sensitive personal identifiable information belonging to an undetermined number of individuals.


MSX is a consulting company that supports automotive brands in managing operations, including customer experience, repair optimizations, and learning and insights. Through implementing new business models and technical solutions, MSX seeks to improve clients’ performance and generate long-term value. Among MSX’s clients are Ford, General Motors, and Toyota. To support its operations, MSX employees 5,000 individuals across 80 countries.


On February 6, 2023, MSX discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. Through its investigation, MSX determined that an unauthorized actor may have accessed this sensitive information between February 2 and February 6, 2023. On July 20, 2023, MSX began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Driver’s license number
  • Credit card information

If you received a breach notification letter from MSX:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the MSX data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review any breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by MSX International Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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