Nuance Communications Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Nuance Communications, Inc. regarding its recent data breach. The Nuance Communications data breach involved sensitive personal identifiable information belonging an undetermined number of individuals.



Nuance Communications is a software research and development company specializing in AI innovations, most prominently in the area of voice recognition and conversational AI. Specifically, Nuance Communications sells technology for recognizing and transcribing speech. Founded in 1992, Nuance Communications’ products are used in the healthcare industry as well as the financial services, telecommunications, automotive, retail, and government industries. One of Nuance Communications’ most recognizable products are the various Dragon Speech Recognition programs, including Dragon MedicalOne, Dragon Professional, and Dragon Legal. Acquired by Microsoft in 2022 for $19.7 billion, Nuance Communications is a Fortune 500 company with annual revenue of approximately $1.9 billion. Headquartered in Burlington, Massachusetts, Nuance Communications employs over 10,000 people.


On May 31, 2023, Nuance Communications discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. Through its investigation, Nuance Communications determined that an unauthorized actor may have accessed this sensitive information through a vulnerability in the MOVEit file sharing platform between May 28 and 29, 2023. On September 22, 2023, Nuance Communications began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number

If you received a breach notification letter from Nuance Communications, Inc. :

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Nuance Communications data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in free credit monitoring service provided by Nuance Communications, Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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