Ricoh USA Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Ricoh USA, Inc. regarding its recent data breach. The Ricoh USA data breach involved sensitive personal identifiable information and protected health information belonging to over 1,200 individuals.


Ricoh USA is a digital services and information management company offering both hardware and software to help companies better manage their documents and information. Founded in 1962, Ricoh USA offers products ranging from printers to IT and cloud services. In addition, Rioch USA and its subsidiaries produce copiers, circuit boards, peripherals, and parts for printers.2 A Fortune 500 company, Rioch USA counts over 1.4 million business as customers, including 84% of the Fortune 500 list.3 Headquartered in Exton, Pennsylvania, Rioch USA employs approximately 90,000 individuals and has locations across the United States.


On May 31, 2023, Ricoh USA discovered that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed. Through its investigation, Ricoh USA determined that an unauthorized actor may have accessed this sensitive information through a vulnerability in the MOVEit file sharing platform on May 31, 2023. On September 21, 2023, Ricoh USA began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Medical information

If you received a breach notification letter from Ricoh USA, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Ricoh USA data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in free credit monitoring service provided by Ricoh USA, Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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