Financial Asset Management Systems Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Financial Asset Management Systems regarding its recent data breach. Financial Asset Management is a debt collection company that partners with Navient Portfolio Management, LLC to provide collection services in connection with private education loans. The Financial Asset Management Systems data breach involved sensitive personal identifiable information belonging to over 10,000 individuals.


Financial Asset Management Systems is debt collection company based out of Georgia. As debt collections services provider, Financial Asset Management Systems works with financial institutions nationwide, including Navient Portfolio Management, to provide support in loss prevention, account rehabilitation, and revenue recovery. Additionally, Financial Asset Management Systems offers its customers solutions in financial debt collection, including call attempts, mailing letters, and account servicing. Founded in 1993, Financial Asset Management Systems services the education, financial services, government, healthcare, and telecommunications/media markets. Headquartered in Woodstock, Georgia, Financial Asset Management Systems employs over 200 individuals and operates call centers throughout the state of Georgia.


On March 31, 2023, Financial Asset Management Systems discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed and acquired. Through its investigation, Financial Asset Management Systems determined that an unauthorized actor may have accessed and acquired the sensitive information belonging to Navient Portfolio Management on or around March 31, 2023. On September 14, 2023, Financial Asset Management Systems began contacting individuals whose information may have been impacted. The type of information impacted include:

  • Name
  • Social Security number

If you received a breach notification letter from Financial Asset Management Systems:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Builders Mutual data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in free credit monitoring service provided by Financial Asset Management Systems;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Share This Post: