Caring Communities Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Caring Communities regarding its recent data breach. The Caring Communities data breach involved sensitive personal identifiable information belonging to an undetermined number of individuals.


Caring Communities is an insurance company exclusively providing insurance products and services to not-for-profit senior housing and care organizations.2 Headquartered in Libertyville, Illinois, Caring Communities offers memberships instead of the typical annual insurance model. In addition to insurance services, Caring Communities offers its members risk management plans, assessment tools, staff education, claims handling, and financial returns and ownership. Founded in 2002 when twenty not-for-profit senior housing and care organizations joined forces to create Caring Communities. Today, Caring Communities is owned and governed by its more than 70 member organizations.2


On June 6, 2023, Caring Communities discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. Through its investigation, Caring Communities determined that an unauthorized actor may have accessed this sensitive information through a vulnerability in the MOVEit file sharing platform. On September 26, 2023, Caring Communities began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Address

If you received a breach notification letter from Caring Communities:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Caring Communities data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in free credit monitoring service provided by Caring Communities;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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