Ongoing Operations Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Ongoing Operations, LLC regarding its recent data breach. The Ongoing Operations data breach involved sensitive personal information belonging to an undetermined number of individuals.


Ongoing Operations is a business continuity and cloud solutions company specializing in IT solutions for credit unions. Offering a range of consulting services and a suite of IT products, Ongoing Operations’ provides expertise in information security, cloud services and hosting, disaster recovery, business continuity planning, and more. Additionally, Ongoing Operations’ products and services can be used by small to mid-sized businesses of any kind. Headquartered in Hagerstown, Maryland, Ongoing Operations operates multiple hotsites, warmsites, and coldsites across the country.2


On November 26, 2023, Ongoing Operations experienced a cyber security incident in which sensitive personal information in its systems may have been impacted. In response, Ongoing Operations began an investigation into the nature and scope of the incident. According to a notice posted on the Ongoing Operations website on December 2, 2023, the investigation is still ongoing and Ongoing Operations is actively notifying customers whose information was impacted. The type of information potentially exposed has not been made publicly available.

If you received a breach notification letter from Ongoing Operations, LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Ongoing Operations data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by Ongoing Operations, LLC;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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