City Facilities Management Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating City Facilities Management (US) LLC (“City”) regarding its recent data breach. The City data breach involved sensitive personal identifiable information belonging to an undetermined number of individuals.


City is a privately held facilities management company based in Florida. Founded in 1985, City partners with retailers, grocers, and convenience stores, offering a wide array of facility management services, including maintenance and engineering services, technical procurement and support, and cleaning and ancillary services. Serving over 15,000 partner locations across 5 continents, City is among the leading facilities management companies in the world.2 Headquartered in Jacksonville, Florida, City has an additional location in Burlington, Massachusetts and employs over 10,000 individuals.


On November 30, 2023, City was informed that that its former payroll and administrative services vendor, Paycor, Inc., had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed and acquired. Through its investigation, Paycor determined that an unauthorized actor may have accessed this sensitive information during a cybersecurity incident that impacted an application used by Paycor. On December 28, 2023, City began notifying individuals whose information may have been impacted. The type of information potentially exposed includes:

  • Name
  • Social Security number
  • Address

If you received a breach notification letter from City Facilities Management (US) LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the City data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by City Facilities Management (US) LLC:
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Share This Post: