Planet Home Lending Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Planet Home Lending, LLC regarding its recent data breach. The Planet Home Lending data breach involved sensitive personal identifiable information belonging to over 195,000 individuals.


Planet Home Lending is a financial services company based in Connecticut. Founded in 2007, Planet Home Lending is a full-service mortgage-banking firm with a $96.94 billion mortgage servicing portfolio, serving over 210,000 customers. Today, Planet Home Lending’s specialties include loan servicing, loss mitigation services, private label servicing, escrow administration, ARM programs, mortgages, home loans, and loan originations. Headquartered in Meriden, Connecticut, Planet Home Lending employs approximately 1,000 individuals and has additional locations in California, Texas, Florida, Maryland, and New York.


On November 15, 2023, Planet Home Lending discovered that it had experienced a data breach in which sensitive personal identifiable information in its system may have been accessed and acquired. Through its investigation, Planet Home Lending determined that an unauthorized actor may have accessed this sensitive information through a vulnerability in a Citrix Systems, Inc. software program used by Planet Home Lending. On January 24, 2024, Planet Home Lending began notifying individuals whose information may have been impacted. The type of information potentially exposed includes:

  • Name
  • Social Security number
  • Address
  • Loan number
  • Financial account number

If you received a breach notification letter from Planet Home Lending, LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Planet Home Lending data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by Planet Home Lending, LLC;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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