Citizens Property Insurance Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Citizens Property Insurance Corporation (“Citizens”) regarding its recent data breach. The Citizens data breach involved sensitive personal identifiable information belonging to over 4,900 individuals.


Citizens is a not-for-profit, tax-exempt, government insurance company based in Florida. Founded in 2002, Citizens was created by the Florida Legislature to provide property insurance to eligible Florida property owners unable to find insurance coverage in the private market.3 Today, Citizens offers a variety of policies tailored to help property owners protect homes and businesses, including buildings, individual apartments, condos, single-family dwellings, homeowners’ associates, and large multiunit condominium buildings used for commercial or residential purposes.4 Headquartered in Tallahassee, Florida, Citizens has an additional location in Jacksonville, Florida, and employs over 1,000 individuals.


On January 6, 2024, Citizens discovered that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed and acquired. Through its investigation, Citizens determined that an unauthorized actor may have accessed this sensitive information between January 4 and January 6, 2024. On April 17, 2024, Citizens began notifying individuals whose information may have been impacted. The type of information potentially exposed includes:

  • Name
  • Social Security number

If you received a breach notification letter from Citizens Property Insurance Corporation:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Citizens data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by Citizens Property Insurance Corporation;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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