Frontier Communications Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Frontier Communications Parent, Inc. (“Frontier”) regarding its recent data breach. The Frontier data breach may have involved sensitive personal identifiable information belonging to an undetermined number of individuals.


Frontier is a telecommunications company based in Texas. Founded in 1935, Frontier offers gigabit speeds to empower and connect millions of consumers and businesses in 25 states.2 Building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, Frontier is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment.2 Headquartered in Dallas, Texas, Frontier employs over 10,000 individuals.


Recently, Frontier discovered that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed. Through its ongoing investigation, Frontier determined that an unauthorized actor may have accessed this sensitive information on April 14, 2024. On April 15, 2024, Frontier reported the incident in a Form 8-K filing with the United States Securities and Exchange Commission.  The exact type of personal information potentially exposed has not been made publicly available by Frontier. However, according to state reporting guidelines, “personal information” can include the following types of information:

  • Name
  • Social Security number
  • Date of birth
  • Government issued identification number
  • Mother’s maiden name
  • Unique biometric data, including the individual’s fingerprint, voice print and retina or iris image
  • Unique electronic identification number, address, or routing code 
  • Telecommunication access device

If you received a breach notification letter from Frontier Communications Parent, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or

If you were impacted by the Frontier data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by Frontier Communications Parent, Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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